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СД ISO/TS 24082:2021

Service excellence — Designing excellent service to achieve outstanding customer experiences

Jul 15, 2021

General information

60.60     Jul 15, 2021

BDS

ТК-89

Technical Specification

03.080.01  

English  

The standard is being translated and is in the "Editorial and stylistic review" state

Appropriate for SMEs

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Published

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Scope

This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

Life cycle

NOW

PUBLISHED
СД ISO/TS 24082:2021
60.60 Standard published
Jul 15, 2021

Related project

Adopted from ISO/TS 24082:2021