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ISO proposal for a creation of a new technical committee „Online catering service“

Proposal is made by National Standards Body of China (SAC).


Standardization in the field of online catering service. The scope will include, but is not limited to:

Purpose and justification for the proposal

Online catering service (OCS) is a new catering service that orders food online and delivers it to a designated place without direct contact between OCS providers and customers. OCS providers include physical restaurants, virtual kitchens/virtual restaurants. The service process of OCS consists of 6 steps, including Order online, Order processing, Prepare meals, Pack meals, Deliver meals, and Customer Feedback.

The proposed ISO/TC will focus on the standardization of Order online, Order processing and Preparing meals.

The potential stakeholders:

In case of national interest, Bulgaria can support the creation of this ISO/TC „Online catering service”. If the establishment of ISO/TC is accepted by the national standards bodies – members of ISO, BDS can obtain P- or O-membership in the work of the newly established committee. 

The national stakeholders can provide their position on the proposal for this new work item of ISO by 20.06.2022 to Desislava Gulenova, e-mail: desislava.gulenova@bds-bg.org,  tel: +359 2 81 74 581.

For more information here: